Ethos
Not greedy, not corporate, built for joy
A values page is the easiest page on the internet to write and the least worth reading. So there's one rule for this one: every claim gets a receipt — something that exists today and that you can go check.
Where there's no receipt yet, it says so at the bottom.
We're not greedy
Pricing is a statement of values, not a revenue-optimization surface.
A feedback board doesn't cost us more to run because your product got popular. So the price shouldn't go up either. Your growth is not supposed to arrive as our invoice.
The corollary matters just as much: nothing basic gets held back to make a more expensive tier look necessary. There is one tier.
- FeatureJet is $15/month or $119/year, flat. One plan, unlimited boards, posts, and voters, with the API, both SDKs, and the hosted MCP server included. Nothing on the bill is metered.
- The reasoning is published, not just the price. featurejet.com/pricing/why-flat shows the arithmetic and sets it against what metered competitors charge, with the comparison sourced and dated.
We're building against the decay
Software rarely gets worse on purpose. It gets worse in a predictable order.
First a platform is good to the people who use it, because it needs them. Then it gets good to the businesses paying for access to them, at the users' expense. Then it takes the value back from both sides and keeps it.
Nobody schedules that. It arrives one reasonable-looking quarter at a time, each step defensible on its own. Which is why saying "we'd never" is worth nothing. The useful thing is to be specific in advance about what is ruled out, so it's obvious from the outside if we ever start.
The pressure that drives the decay is usually structural: outside money, growth targets somebody else set, a quarter to make. We don't have that pressure today. That's not virtue, it's just the current shape of things — and if the shape changes, that gets written down here too.
- The comparison numbers we publish about other tools are sourced from their public pricing and dated, so they can be checked or corrected. We don't make claims about competitors we haven't verified.
Built for joy
We build because building is the fun part — which is a constraint, not a slogan.
It means the work is allowed to include things no metric will ever justify, and it means the reasoning gets shown rather than summarized. Explaining why is more interesting than asserting that we're trustworthy, and it's the only version a reader can argue with.
- The roadmap is public and it runs on our own product: a FeatureJet board where anyone can read what's planned, vote on it, and watch items move.
- When something you voted for ships, you hear about it. A status change emails the people who voted for or followed that post — opt-in, and only about the thing they actually asked for.
- There's a dark mode nobody requested, and a pile of small details that exist because making the thing nice is the reason to make the thing.
What we won't do, in any product
- No ads. Not now, not later, not as the price of a free tier.
- No selling or brokering your data. There is no version of this where the people using your board become inventory.
- No dark patterns: no fake urgency, no fake scarcity, no guilt-trip decline buttons, no cancel link hidden three screens deep.
- No paywalled unsubscribe. Leaving is as few clicks as arriving.
- No "contact sales" for a price. The price is on the page, in numerals.
- No metering that punishes your success — no per-seat milking, no charging by tracked user.
- No holding your data hostage. Every post on a board exports as CSV or JSON, on demand.
Where we're not there yet
Three things this page can't back with a receipt, stated as intentions rather than accomplishments.
- No track record. FeatureJet is built and its site is up, but it hasn't launched. No customers, no revenue, no churn. Everything above about how we treat customers is a commitment, not a history.
- Data on the way out. Export works today. "Your boards stay readable and exportable after you cancel" is how it's meant to work; until that's shipped and verified end to end, it's an intention.
- The monthly numbers. The recap — revenue, signups, trials, churn, spend, exact, including the misses — starts with the first launch month. There is nothing honest to report before then.
Holding us to it
If we break one of these, the most useful thing you can do is say so where other people can read it. The boards are public and the comments aren't moderated for flattery.
Concessions get published the same as everything else.